STEP 1: FIND & OPEN THE EMAIL INVITATION
Be on the lookout for an email invitation sent from “Hope Community Church <no-reply@planningcenteronline.com>” with the subject: “Church Directory: Approve your information.” If you use Gmail, it will probably be routed to your “updates” or “promotions” tab.

Alternate Option: Can’t find the email invitation? Contact the church office tanya@hopenewburyport.com  

STEP 2: LOG-IN WITH YOUR MOBILE NUMBER OR EMAIL ADDRESS TO "JOIN THE DIRECTORY"

Click the link in that email to “Join Directory.” Follow the prompts to get started and log in. If you don’t want to use your mobile number to log in, you can use your email address instead by clicking the link “Use email address instead” below the “Next” button. 

STEP 3: ENTER THE 6 DIGIT CODE TO JOIN THE DIRECTORY
• If you entered your mobile number, the system will send you either a text message with a 6 digit code that  functions as a password. Type in the 6 digit code, and click “Next.”
• If you entered your email address, the system will send you an email with a 6 digit code that functions as a password. Type in the 6 digit code, and click “Next.”

STEP 4: LOG IN TO CHURCH CENTER AND OPT-IN TO THE DIRECTORY
Once you’re logged in, click the link that says “Share it now.”

STEP 5: CHECK THE BOXES TO SHARE YOUR INFO
Select the information you want to share with other members by checking the boxes. Then click “Join Directory.”
• If any of your contact information is incorrect, you can edit your profile by clicking that link. Scroll down and click “Save Changes.” Please note: some fields like name and birthdate are locked. Please contact the church office to make these corrections. 
• Upload a photo of yourself!  You can choose from your camera roll, or we can help you take a photo on Sunday!

ONLINE AND ON YOUR PHONE
Church Center is our online and smartphone portal for our Hope Community Church family. With Church Center, we have a place to connect with one another through our online directory, register for events, and give online. We will be adding some additional features in the coming months.
Church Center can be accessed through either our web portal or through the mobile app. Here are instructions on setting up and using the Church Center app on your phone.

STEP 1: SCAN THE QR CODE AT THE WELCOME CENTER OR: DOWNLOAD AND INSTALL THE CHURCH CENTER APP
• Search your app store for “Church Center” or go to the Android or iOS app link.
• Download and install the app
• Run the app and click on “Get Started”
• Allow Church Center to find our church. To do so, either:
• Allow it to access your location & click “Hope Community Church”

-OR-

• Search for our church by entering “Hope Community Church” and use the zip code “01950”
• Click on the Hope Community Church logo and select “This is my church”
• Enter your phone number. Use the phone number you have provided us for the church directory, and one that allows text messaging.
• Church Center will text you a login code. Enter the login code in the app to continue to set up your password.
• That’s it! You are all set up. From this point on, you should be logged in and you won’t need to perform these steps again.

STEP 2: USING THE CHURCH CENTER APP
We have set up multiple features for Hope within Church Center, and more are to come. Most features are found using the bottom navigation menu bar that looks like this: 

MAIN FUNCTIONS
Home: links to our Hope website 
Give: quick link to one time gift
Signups: quick link to events with open signups
Directory: View our church directory
Middle of the screen: Activity and Involvement – easily access year to date giving, recurring donations and quarterly giving statements, as well as track events you have signed up for.

YOUR ACCOUNT
Updating Your and Your Family’s Information and Photo
Click on your photo or initials at the top-right corner of the screen to go into the “Profile and settings” screen.
To update your personal information, click on my profile & household at the top. This will take you to your profile, where you can click edit and update your info. Click on each item to modify it. When done, click the Update link at the top-right of the screen.
You may also update your personal photo from here. Click on the existing photo or the “Update Photo” link (at the top of the “Edit Profile” screen). Then upload a photo from your device.

For heads of households: to update your household information, from the Account screen, click on the photos or initials under the “My Household” section. It will take you to a listing of your household members. Click on each member of your household to update their information. Just like updating your own information, click on each item to edit it, then make sure to click the “Update” link at the top-right of the screen.
Note: if you need to add or remove a household member, there is a link at the bottom of the page to contact us by email. We’ll be happy to help you out.
RECOMMENDED SETTING: Under Profile and settings>Settings>Open links in Select Church Center (not default browser)

CHURCH DIRECTORY
Updating Your and Your Family’s Directory Settings
In order to access the Directory feature of Church Center, you must first be invited by one of the church pastors or staff members.
Invitations are only sent through email, and only through the primary email address we have on file for you.
Make sure to update your primary email address and your family members’ primary email addresses using the steps above.
Once you receive an invite to the HOPE COMMUNITY CHURCH Directory, click on the link in the email and it will ask you to log into Church Center. Use the login you set up when you downloaded the app.
To choose what information to share on the church directory, go to Church Center, click on your icon or photo, and click on “Profile”.
In the Profile page, click on “My Directory Settings”. If you do not see this option, you have not yet been invited to the church directory. Please contact the church office (tanya@hopenewburyport.com) to request an invitation.
There are options under “Directory Settings” for both your personal information and your household members’ information (if you are part of a household). Check each box to allow the directory to include that piece of information.
When ready, click the “Update profile” button at the bottom right of the page to save your settings and update the church directory.
To view your information and find others in the directory, click the “Directory” link within the app.

Where do I find the invitation to join the directory?
Invitations were sent to the email address we have on file. If you use Gmail, please check your “Promotions” or “Updates” tab. If you use another email provider, please check your spam. If you cannot find the invitation, please see Tanya at the Welcome desk on Sunday or email tanya@hopenewburyport.com 

My name is spelled incorrectly or my birthdate is incorrect.
Our apologies! Please contact the church office to make corrections to these fields by emailing tanya@hopenewburyport.com  Several data fields are locked in Church Center.

Is my information secure?
The church directory is a private place for the people in our church to share their contact information with one another. Your personal information is always private until you choose to share it. After you accept the email invitation, you’ll be able to choose exactly what personal and household information you would like to share.
Only Hope Community Church members, attenders, and their immediate family members will be invited to join the church directory by Hope Staff.
For information about Church/Planning Center’s Data Security Practices, please see: https://www.planningcenter.com/congregant-privacy and https://www.planningcenter.com/security

Do I have to share my information?
No, your information is always private until you choose to share it.

I don’t have a smartphone or a mobile number. Can I still join the directory?
Yes, you can join the directory using your computer or laptop and your email address. In step two, click the link below the “next” button that says “use email address instead.”

I have another question.
Please submit your questions to tanya@hopenewburyport.com